Shipping & Delivery
Shipping Areas
We provide worldwide shipping services. Shipping times and costs vary by destination.
- Hong Kong Local: 1-2 business days
- Asia Region: 5-10 business days
- Other Regions: 10-20 business days
Shipping Methods
We use reliable courier service providers to ensure safe delivery of products. All products are professionally packaged to protect product quality.
Packaging Features:
- Shock-resistant packaging materials
- Temperature control (if needed)
- Sealed packaging to ensure product integrity
Shipping Costs
Shipping costs are calculated based on the following factors:
- Destination country/region
- Order weight and dimensions
Selected shipping method
Free shipping is available for orders above a certain amount. Please check the checkout page for specific amounts.
- Order Processing Time
- Order processing time:
- Weekday orders: Processed within 24 hours
- Weekend and holiday orders: Processed on the next business day
After order confirmation, you will receive an email with tracking number
Order Tracking
After your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check order status on the courier company’s website.
Delays and Issues
- While we strive to deliver all orders on time, delays may sometimes occur. Possible reasons include:
- Weather conditions
- Customs clearance delays
- Holidays or peak periods
- Incorrect or incomplete address
If your order is delayed beyond the expected time, please contact us immediately and we will assist you in tracking your order.
Receipt Confirmation
After receiving the product, please check that the packaging is intact. If you find any issues (such as damaged packaging, missing products, etc.), please contact us within 24 hours and provide photo evidence.
Contact Us
If you have any questions about shipping or need assistance, please contact us through:
